Cancellation Policy
This Cancellation Policy applies to all orders placed on Parnik Naturals®, a registered brand owned and operated by PARNIK NATURALS LLP.
By placing an order on our website, you agree to the terms outlined below.
1. Order Cancellation by Customer
Customers may request to cancel an order before it has been processed or dispatched.
If your order has not yet been shipped, we will cancel the order and process a full refund to your original payment method.
Once an order has been shipped, it cannot be cancelled.
To request a cancellation, please contact our customer support team as soon as possible with your order details.
2. Order Cancellation by PARNIK NATURALS LLP
We reserve the right to cancel any order under the following circumstances:
- Product is out of stock.
- Incorrect pricing or product information due to technical errors.
- Payment failure or unsuccessful verification.
- Suspected fraudulent or unauthorized transaction.
- Delivery address is incomplete or not serviceable.
- Any other unforeseen circumstances beyond our control.
If we cancel your order after payment has been received, a full refund will be initiated.
3. Refund for Cancelled Orders
For prepaid orders cancelled before dispatch:
- The full order amount will be refunded.
- Refunds are processed to the original payment method.
- Refund processing may take 5–10 business days, depending on your bank or payment provider.
For Cash on Delivery (COD) orders cancelled before dispatch, no refund is applicable as no payment has been collected.
4. Orders Already Shipped
Orders that have already been dispatched cannot be cancelled.
If you no longer wish to keep the product after delivery, please refer to our Return & Refund Policy to check your eligibility.
5. Modification of Orders
If you need to change your shipping address, contact number, or other order details, please contact us immediately after placing your order.
We will make every effort to update your order before dispatch; however, modifications cannot be guaranteed once order processing has begun.